How to Add a Custom Form to your Checkout

Placing a custom form to your checkout email confirmation makes your event more personalized and engaging . This can help you identify your attendees' preferences such as dietary restrictions or allergies, how they heard about your event,  and the likes.

To place your custom question at checkout,   include a link to a Google Form (or something similar) in the confirmation email. Here are the steps to do this:

1. Log in to your PromoTix account

2. Click on your event title

2. On your event Dashboard, navigate to "Advanced"

4. Click on "Email" at the top of the page

5.  Include the link to your Google form (or other similar forms) on the confirmation email that will be sent to your purchasers

Once your attendees place their orders, they receive a confirmation email, and click the link to fill out the form.

Not only can these questions help increase customer satisfaction, it can also give you valuable data for decision-making and uncover challenges that might otherwise go unnoticed.

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