Amy Tiu

Amy Tiu

Recent Posts:

How to integrate Mailchimp

(Last Updated 6/1/24) While you can always manually export a report of your attendees' email addresses via a .CSV file, you can also integrate your Mailchimp account to automatically send new customer data over to Mailchimp . Here are the steps to set up this integration:

  • 3 min read
  • Dec 14, 2023 12:12:37 PM

How to change the Stripe account connected to your PromoTix event

If you need to change the Stripe account connected to your event, these are the steps to follow:

  • 2 min read
  • Dec 8, 2023 11:09:21 AM

How to cancel or postpone your event

CANCEL YOUR EVENT After you sell tickets online but need to cancel your event, the first thing you need to do is to refund all the completed orders. Click here for the guidelines on how to issue your refunds. Once your refunds have been processed, you can now go to your event settings and cancel your event.

  • 3 min read
  • Dec 8, 2023 10:52:08 AM

How to control when your ticket types go off-sale

When you sell tickets online there may be an instance where you need to stop or extend your ticket sales. Here are the simple guidelines to help you update your tickets end sale date/time details:

  • 2 min read
  • Dec 8, 2023 10:47:36 AM

How to send automated email reports

(Last Updated 11/30/23)

  • 2 min read
  • Nov 30, 2023 12:55:10 PM

How to customize your confirmation email text

Promotix automatically sends an email confirmation to your ticket buyers when they purchase tickets to your event. If you'd like to customize the confirmation email that your customers receive, see the following steps:

  • 2 min read
  • Nov 30, 2023 12:46:31 PM

How to export a report of attendee email addresses and other customer data

(Last Updated 6/1/24) From time to time you may want to send out an email to all of your event's attendees, or simply download a copy of all of your customer data to add to your marketing list(s). With PromoTix , you can export this information via a .CSV file at any time:

  • 2 min read
  • Oct 20, 2023 6:47:38 PM

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