How to live stream on PromoTix

(Last Updated 4/1/21)

PromoTix's built-in live streaming software allows you to broadcast your event to viewers at home who have purchased a ticket. This guide will show you how to live stream your event on PromoTix.

1. Click on your "Broadcast Live" tab

NOTE: This tutorial assumes that you already know how to create a PromoTix virtual event. For instructions on how to create a PromoTix event, click here.

Once logged in to your PromoTix account, click on your "Broadcast Live" tab from the side navigation menu.

2. Select a PromoTix event

On this screen, you will see all of the PromoTix events that you have created. Click on the event that you would like to live stream.

3. Get familiar with the interface

This is your "control center" for live streaming with PromoStream. See below for descriptions on each feature:

• A 👉 The total duration that you've live streamed for this event
• B 👉 How many virtual tickets you've sold for this event
• C 👉 How many live viewers are tuned in
• D 👉 Your total number of views for this event
• E 👉 How many live viewers are currently engaging with the chat feature
• F 👉 Start previewing an audio and video source connected to your device
• G 👉 Generate an RTMP address and a stream key for use with OBS
• H 👉 Click to share your event page
• I 👉 Click to invite a guest to your live stream.
• J 👉 How much time you have remaining to live stream today. Note that this timer will only start counting down once your event is scheduled to begin.
• K 👉 Preview your video after clicking on the "Start Cam" button
• L 👉 Send chat messages to your viewers

NOTE: Guest lists are only available to our Promoter Package customers. You may to complete a checkout process in order to issue virtual tickets to guests.

4. Preview your audio & video source

There are two different options for live streaming with PromoTix:

1. Start Cam 👉 Use a camera and microphone connected to your computer (built-in webcam, microphone, external camera, mixing board, etc.)
2. Use RTMP 👉 Generate an RTMP address and unique stream key for this event for use with OBS

NOTE: While OBS is the most popular streaming service used with PromoTix, any hardware or software that uses an RTMP address and stream key for live streaming purposes can also be used.

For the purposes of this how-to, we will be using the "Start Cam" option. For a complete guide on using OBS with PromoTix, click here.

To start previewing your audio & video, click on the "Start Cam" button. You may need to enable permissions for PromoTix to access your camera and microphone:

NOTE: You can always access your camera and microphone permission settings from your browser's settings.

Once PromoTix is connected, check your camera and test your audio levels using the meter in the top right hand corner of the screen:

4. Go Live!

Once you're ready to start streaming, click on the green "Go Live" button in the top of the screen. The rest is up to you!

Once you're ready to end your stream, click on the "Stop Broadcasting" button.

TIP: If you ever need to boot someone from the chat feature, click on their name in the chat window.

NOTE: While it is possible to stop and start streaming again throughout an event, this is not recommended. Due to the secure nature of PromoTix, all of your live viewers will be required to rejoin your stream.

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