(Last Updated 12/2/20)
Learn how to create your very own companion app for your event(s)! Benefits of custom branded mobile apps include:
Read below to find out how to start creating your very own mobile app.
Click on your Mobile Apps tab, and then click on "+ Mobile App" or "Create Mobile App" to start creating your app.
You can either create a Single Event App or a Multiple Event App depending on your needs. Read each description thoroughly to ensure you've picked the best option for you.
(Skip to the next step if you are creating a Multiple Event App)
Fill out all of the fields on the App Details screen. Once your mobile app is published, the information on this screen cannot be changed or updated, so make sure you are happy with this information before publishing your app.
Once you're done, click on the "Save & Continue" button. You can come back to this step at any time before publishing your app.
NOTE: You can select a Draft event now, however in order to publish your mobile app the event must be live.
NOTE: Make sure your app icons are at least 1024 x 1024 pixels, and less than 20MB each.
Fill out all of the fields on the App Details screen. Unless otherwise noted, once your mobile app is published the information on this screen cannot be changed or updated, so make sure you are happy with this information before publishing your app.
Once you're done, click on the "Save & Continue" button. You can come back to this step at any time before publishing your app.
NOTE: You can select Draft events now. However, in order to publish your mobile app, all selected events must be live.
NOTE: Make sure your app icons are at least 1024 x 1024 pixels, and less than 20MB each.
Time to personalize your app! All of these fields are optional, but we recommend that you fill out as many as you can.
Once you're done, click on the "Save & Continue" button. You can come back to this step at any time, even after you've published your app.
NOTE: Please use the suggested dimensions listed to ensure proper image display.
TIP: Use the "Dark / Light" switch to preview how your app will look in either mode on users' devices.
Once you're done, click on the "Save & Continue" button. You can come back to this step at any time, even after you've published your app.
Click on "Add Performer" at the bottom of the screen to add performers to your event and mobile app at the same time.
Once you're done, click on the "Save & Continue" button. You can come back to this step at any time, even after you've published your app.
TIP: You can drag your performers to rearrange them.
TIP: You can add websites and other links for your performers.
Once you're done, click on the "Save & Continue" button. You can come back to this step at any time, even after you've published your app.
On this screen, you can add pre-configured surveys to your app for attendees to fill out directly from within your app. This can range from table reservations, to ambassador program applications, and more.
When a form is submitted, the response will be sent to the email address connected to your PromoTix account.
Use the menu to select a form, and then click "Add Form" to add it to your app. You can see a preview of what items are on the form in the phone screen to the right.
Once you're done, click on the "Save & Continue" button. You can come back to this step at any time, even after you've published your app.
Before doing your final review, click on "Screen 1" and add your company's logo. This will display to your attendees as soon as they open your app.
Also, upload a background image to welcome your attendees when they first open your app. Repeat this process for the other two onboarding screens.
Next, select a theme color to display throughout your mobile app.
Finally, review your mobile app by clicking on the different tabs and buttons to see it in action. Once you're happy with your app, click on "Save & Continue."
IMPORTANT: Your company logo, onboarding screens, and theme color cannot be edited once your app has been published.
Complete the checkout process to submit your app to the Google and Apple app stores for review. PromoTix customers with the Professional Package can publish up to one mobile app entirely for free at any give time.
Don't forget to read and accept the Payment Terms.
Once your app has been submitted for review, you can expect it to be approved on the app stores within 2-3 days. You can check on the status of your app in your Mobile Apps tab.