(Last updated 8/19/24)
When creating ticket types for your event, there are three different visibility settings on PromoTix:
Creating a password-protected ticket type is a great way to offer special discounted tickets to an exclusive group of people. Follow these instructions to create your first password-protected ticket type.
NOTE: using password-protected ticket types for high demand on-sales is currently not supported.
Login to your PromoTix account using a web browser, and then click on one of your live events.
Click on the Ticket types tab in the drawer on the left side of the screen.
When you are ready to protect a password-protected ticket type, click on the Options button to the right of the ticket type.
NOTE: passwords do not need to be unique across multiple ticket types.
Once you've created a password-protected ticket type, a link that says Password-protected tickets will be created automatically and displayed on your event's "Select tickets" page.
Visitors will only be able to purchase password-protected tickets by entering in the appropriate password.
NOTE: passwords entered do not need to be case sensitive.