(Last Updated 9/23/23) Here's how to request a refund for an event that you purchased tickets to on PromoTix. NOTE: refund policies differ between events. To see if your purchase is eligible for a refund, please check your event's refund policy that is posted on event page that you purchased tickets from. NOTE: all refunds have to be issued by Protecht (if you purchased refund protection on your order) or by your event organizer - PromoTix staff is unable to issue refunds.
(Last Updated 10/2/22) This guide will teach you how to safely transfer a ticket that you've purchased on PromoTix to a new owner.
