(Last Updated 1/18/24)
On PromoTix, you can use the Guest List tab to organize different lists, manage your guests, and send out free ("comp") tickets. This can be useful for volunteers, artists, journalists, and more. Follow this guide to start using the Guest List tool.
NOTE: you can also use the Guest List tool on the PromoTix Organizer mobile app. For the purposes of this tutorial, we will be using the PromoTix web application.
1. After selecting your event, click on the "Guest List" tab
2. On the Guest List screen, click on "Add Guest"
3. Name your new guest list
Enter in a name for your guest list. (Example- Artist guest pass, contest winners or staff) Once you're done, click on "Save & continue." You can always add guests later.
4. Add a guest to your newly created list
In order to add a guest, please fill out the following information:
- Guest first name and last name
- Guest email address (this is how your guest will receive their tickets)
- Guest phone number (optional)
- Guest mailing address details (optional)
Once you're done, click on the "Save & continue".
5. Select ticket(s) to send to guest
6. Review Guest details
- Notification upon arrival: get notified when ticket is checked in
- "Ticket Delivery" setting (if "Email" is selected, then your guest will receive their tickets instantly in their email inbox. If "Will Call" is selected, then they will not receive any tickets in their email inbox, and they will need to check in with you during the event)
Once completed, click "Save".
7. View & manage your Guest lists
- Use the Action button on the Guest list to "Edit list", "Delete list" or "Add guest".
- Use the Action button next to the guest to " Edit guest", "Remove guest" or " Resend confirmation email ".
