(Last Updated 12/31/21)
IMPORTANT: the BBPOS Chipper 2X BT is no longer Stripe's most current credit card terminal. Firmware updates and support are limited. Please see our help center article on Stripe's latest credit card terminal, the Stripe M2 Reader.
Need a credit card terminal at your event so you can swipe, insert, and tap credit cards? The BBPOS Chipper 2X BT is a great option to use, and the following instructions will show you how to use it with PromoTix.
In addition to the convenience of using this credit card terminal, Stripe offers discounted payment processing rates for sales made using it. Please see here for details.
The BBPOS Chipper 2X BT credit card terminal is supported by both the iOS and Android versions of the PromoTix Organizer mobile app.
IMPORTANT: USD is the only currency currently supported by the BBPOS Chipper 2X BT.
1. Purchase a BBPOS Chipper 2X BT from Stripe
If you don't already own a BBPOS Chipper 2X BT, visit this URL to purchase one off of Stripe's website.
2. Turn the BBPOS Chipper 2X BT device on
Once you've acquired a BBPOS Chipper 2X BT device, charge it and then turn it on. The blue light should be flashing occasionally, meaning that it is has not been connected to a device yet.
IMPORTANT: Do not connect via bluetooth to your BBPOS Chipper 2X BT from your device's settings, because then you will not be able to use it. The bluetooth connection has to be initiated from within the PromoTix Organizer mobile app.
3. Download & login to the PromoTix Organizer mobile app
To download the PromoTix Organizer mobile app, please click the links below:
Once the app is downloaded, open it and login to your PromoTix event organizer account.
4. Select the event you would like to sell tickets for
If you have multiple live events, select the event that you would like to accept credit cards for.
5. Tap on the "Sell Tickets" tab, and then continue through the checkout process
Tap on the "Sell Tickets" tab to add tickets to your cart, and then follow the steps through the checkout process.
6. On the "Payment" step, tap on the BBPOS icon
Once you are ready to accept payment, tap on the "BBPOS" icon with the credit card terminal in close range. You should see a success message once the terminal has been connected successfully.
NOTE: you will need to tap on the BBPOS icon each time before processing an order.
NOTE: if you do not see the BBPOS icon, check to make sure that your event's currency is set to USD. USD is the only currency currently supported by the BBPOS Chipper 2X BT.
7. Tap, insert, or swipe a credit card to complete the order
Tap, insert, or swipe a credit card using the BBPOS 2X BT credit card terminal. Once the payment has been processed, you will see the success message above.