How to add a service fee to checkout and pass fees to attendees

(Last updated 5/7/24) Adding a service fee to checkout can help you to cover additional event costs such as payment processing fees, venue fees, permit fees, streaming fees, and ticketing fees. To add a service fee at checkout, or pass along fees to your attendees, follow these steps: 1. Click on your Event 2. Click on the "Payment" tab underneath "Event settings" 3. Check the box that says "Pass on PromoTix servicd fees to ticket buyer?". This will pass on all PromoTix fees to the ticket buyer. 4. Click on the box that says "Add service fee?". Enter a percentage which you would like to add as a service fee across all ticket types on your event.* For example, enter "5" if you would like to add a 5% custom service fee. *Note: This service fee will be be used to cover credit processing. Any extra fees will be paid out to you. Note: PromoTix adds an additional $0.99 inside ticket service fee only if the Professional Package is enabled, which is kept by PromoTix, per ticket charged to the attendee for enabling this option. This is added and displayed to the percentage you set to the attendee. Still have questions? Contact Us

(Last Updated 4/9/24) Need to sell tickets on-site during or before your event? This guide will teach you how to use PromoTix's built-in point-of-sale system (POS). PromoTix's POS is setup similarly to your public online checkout process, except for the following differences: Tickets and add-ons set to "Private" can be seen and sold through the POS You are able to accept cash orders using the POS Checkout fields such as name, email address, and phone number are all optional when using the POS A credit card terminal ("swiper") can be used to process orders through the POS Tickets and add-ons sold through the POS can be immediately "checked in" once sold PromoTix's point-of-sale system is available on both the PromoTix web application, as well as inside of the PromoTix Organizer mobile app. Please see below for both sets of instructions.