(Last Updated 3/4/26) Currently PromoTix supports Stripe, PayPal, and Authorize.net for credit card processing. In order to sell paid tickets on PromoTix, you will need to connect at least one payment processor to your events. All revenue from ticket sales will be deposited directly into your chosen payment processing account. For the latest information on Authorize.net's platform, payout schedules, and associated fees, please visit their website here. NOTE: a PromoTix enterprise package is required in order to use Authorize.net with PromoTix. NOTE: the following currencies are supported by both Authorize.net and PromoTix: USD, CAD, AUD, EUR, GBP, NZD, DKK, NOK, ZAR, and SEK. NOTE: currently no credit card terminal is supported by both Authorize.net and PromoTix (only "card not present" transactions are currently supported).
(Last Updated 8/11/25) PromoTix supports PayPal as an option for payment processing. In order to sell paid tickets on PromoTix, you will need to connect a supported payment processor (like PayPal) to your events. All revenue from ticket sales will be deposited directly into your PayPal account. For the latest information on PayPal's platform, payout schedules, and associated fees, please visit their website here.
(Last Updated 7/9/25) There may be times when you need to gather additional information from your ticket buyers that will allow them to enter their own personalized response. Follow this guide to start using the Custom checkout questions feature.
(Last Updated 4/17/25) When using the PromoTix embedded checkout widget, the ticket buying process is embedded on your own website inside of an iFrame. This guide explains how you can capture dynamic purchase events triggered inside the PromoTix embedded checkout widget and send them to Google Tag Manager installed on your own website. By following these instructions, you can pass real purchase data (such as order amount, transaction ID, currency, etc.) to third-party platforms such as Meta, Google Ads, The Trade Desk, and more.
(Last Updated 2/15/24)
For some types of events, it's important that the customer is able to choose a specific date and time before purchasing tickets. In this case, a recurring event is the perfect option. To create a recurring event, see the following steps: NOTE: only in-person recurring events are supported at this time.
(Last Updated 6/1/24) While you can always manually export a report of your attendees' email addresses via a .CSV file, you can also integrate your Mailchimp account to automatically send new customer data over to Mailchimp . Here are the steps to set up this integration:
If you need to change the Stripe account connected to your event, these are the steps to follow:
We help event creators throw successful and profitable events.
