(Last Updated 9/6/22)
(Last updated 12/31/21)
(Last updated 12/31/21)
(Last updated 7/27/23)
(Last updated 8/19/24) When creating ticket types for your event, there are three different visibility settings on PromoTix: Public 👉 ticket type is available both publicly online and using the private point-of-sale system. Private 👉 ticket type is only available for sale using the private point-of-sale system. Password-protected 👉 ticket type is hidden online until a password is entered making the ticket type visible. Also available for sale using the private point-of-sale system. Creating a password-protected ticket type is a great way to offer special discounted tickets to an exclusive group of people. Follow these instructions to create your first password-protected ticket type. NOTE: using password-protected ticket types for high demand on-sales is currently not supported.
(Last Updated 8/10/23) Congratulations on publishing your ambassador program on PromoTix! Now that you've published your program, the next crucial step is to fill up your team by recruiting a healthy number of ambassadors. Haven't published your ambassador program on PromoTix yet? Click here for instructions. Before you start recruiting ambassadors, there are three questions that you will need to ask yourself: Who am I trying to recruit? Once I've decided on who I am targeting, how will I find them? How will I go about contacting them? Recruiting ambassadors is more of an art than a science, because the answers to these questions will vary widely depending on the circumstances. To help you answer these questions, we've compiled some proven strategies below to help you decide on the best approach to take.
(Last Updated 2/22/24)
(Last Updated 7/8/21) On PromoTix, you can use the Guest List tab to organize different lists, manage your guests, and send out free ("comp") tickets. This can be useful for volunteers, artists, journalists, and more. Follow this guide to start using the Guest List tool. NOTE: you can also use the Guest List tool on the PromoTix Organizer mobile app. For the purposes of this tutorial, we will be using the PromoTix web application.
(Last Updated 2/20/24) IMPORTANT: the "Limit access on PromoTix Organizer" setting has been sunset as of 2/20/24. To add team members with custom permission levels, please see our new tutorial here. When it comes time to scan tickets and handle day-of-show operations, you may have others helping you at the front gate. Understandably, you may not want your staff to be able to see sensitive data inside of the PromoTix Organizer mobile app. This tutorial will show you how to restrict access to certain screens within the mobile app.
We help event creators throw successful and profitable events.